How does WP-Win work?
Once you sign up you’ll receive a welcome email with information on your plan and details about how to securely send us your login credentials. Once you sen...
Tue, 4 Feb, 2020 at 10:53 AM
Do you manage Woo-Commerce websites?
YES, we do! We provide ongoing support of any eCommerce site built on WordPress. But website with advanced functionality you should talk to us first. So, we...
Mon, 10 Feb, 2020 at 11:42 PM
Does it matter what hosting provider I'm using?
Absolutely not! But sometimes for poor quality hosting makes your website slow that we can’t help you with that. What we can do to recommend you to use popu...
Mon, 10 Feb, 2020 at 11:44 PM
My website has been hacked. Can you fix it?
Yes! We’ll have your site cleaned up within 24 hours. We have a One-Time Hacked Site Cleanup & Repair service available for $79.
Mon, 10 Feb, 2020 at 11:44 PM
Do you offer custom development?
We do offer custom development. If you have a larger project that requires custom work, we’re happy to do it as an addition to our ongoing maintenance of yo...
Mon, 10 Feb, 2020 at 11:45 PM
I need a full website design, does WP-Win do this?
Yes, we do! We would be very happy to help design your website project. We’ve helped many of our clients with website design. WP-Win takes pride in designin...
Mon, 10 Feb, 2020 at 11:46 PM
Does my license renew automatically?
Yes! It’s important to run your website without any issue. But don’t worry, you can cancel your subscription at any time!
Mon, 10 Feb, 2020 at 11:47 PM
Can I cancel my subscription?
Yes. You can cancel your subscription at any time. Otherwise, the license renews automatically after 1 month or 1 Year.
Mon, 10 Feb, 2020 at 11:47 PM
What if I have more than 1 sites that need to be managed?
WP-Win plans each cover one single site. If you have multiple sites as subdomains of a site (e.g. wp-win.com and subdomain.wp-win.com ) they still count as ...
Mon, 10 Feb, 2020 at 11:48 PM
What are your usual response time and resolution time?
We get a lot of questions about response and resolution times! Here’s the most honest answer we can give you – it depends on the ticket. But most of the tim...
Mon, 10 Feb, 2020 at 11:48 PM