FAQ

Do you offer phone support?
We don’t offer phone support, we’ve made customer service a huge priority here at WP-Win and you’ll find both our email and live chat support fast, effectiv...
Mon, 10 Feb, 2020 at 11:49 PM
Do you offer 24/7 technical support?
Our support hours are 9 AM – 8 PM Eastern Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our...
Mon, 10 Feb, 2020 at 11:49 PM
What are the best ways to contact you for support?
We do everything we can to make it as easy as possible for you to get in touch with us for support. But the best way to connect with us via Live Chat or sen...
Mon, 10 Feb, 2020 at 11:50 PM
What payment methods do you accept?
We use FastSpring as a payment which allows us to accept payments in different currencies and support various payment methods like PayPal, Credit Cards, etc.
Mon, 10 Feb, 2020 at 11:50 PM
What's your refund policy?
We’re offering refunds during the first 14 days after your purchase.
Mon, 10 Feb, 2020 at 11:51 PM
Do you offer hosting?
We do not because of the guys at Siteground, Godaddy, namecheap and WP Engine far better job than we ever could. We strongly recommend using them instead.
Fri, 14 Feb, 2020 at 11:23 PM